cM
cynthia M

1 reviews | Active since Dec 2015

31 Dec 2015, 14:30

GREAT CUSTOMER SERVICE AND SENSE OF URGENCY

I would like to say thank you to Gift i didn't get his surname but i think he is one of the junior supervisors at Mr Price in East rand mall, on the 24th of Dec 2015 i took back a pack of bikini underwear which had a factory fault and was told i would assume by the other supervisors they cant take them back instead i should take one panty to replace the faulty one but there were no sizes, Gift stepped in and called the branch manager who advised that i get a refund as it was not my problem that they no longer had the sizes. Happy customer indeed.

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Replies (1)
Mr Price
Mr Price's reply06 Jan 2016, 10:58
Official
Hello ceemabena,


We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of our associates, we really do care. Your positive feedback and praise will be sent through to Management.
Such feedback encourages our staff to continue meeting our customer's expectations
Many Thanks
Mr Price