1 reviews | Active since Nov 2017
Goods not received
Today I purchased a few things inclusive of a watch at Mr price, I paid for the stuff aver R700 I must add and get home to find that the consultant at the till did not pack the watch to my disappointment. I think it is *****ery, I wonder how may goods were paid for and how many customers have been ********** by not getting what they paid for
Good day
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
Kind regards
MRP
Good day
Thank you for bringing this matter to our attention, we must apologise for the inconvenience caused to you. Service is a priority at our stores and we must apologise for this lapse in service, we have lodged an official complaint against the store in question,and we have escalated this complaint to the relevant management team to address accordingly. They will be investigating your concerns and upon findings feedback will be reverted back to you.
Kind regards
MRP