1 reviews | Active since May 2017

03 Jul 2017, 10:30

Good service

<p>I remember Sithembiso from a previous query where he called me after he resolved an issue (Website issue).</p> <p>I think this is going above and beyond and he has assisted me yet again with an online issue after going through what I did with this company last week. He is calm, patient and investigates before tackling the issue. He is the only one I'll be calling from now on because I'd rather deal with one person who generally wants to help you than a whole call centre full of unhelpful agents doing the minimum and passing the buck. (Wont mention names)</p>

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Replies (1)
Mr Price
Mr Price's reply03 Jul 2017, 17:00
Official

Good day

We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to the staff of the customer service Call Centre.

Such feedback encourages the Call Centre staff to continue meeting our customer’s expectations.

Kind regards

Mr Price