DM
Dumisani M

1 reviews | Active since Feb 2022

26 Feb 2022, 21:11

Going the extra mile!!!

I would like to acknowledge great service i received this afternoon at Mr Price in Somerset West, Store outside the mall. I walked in looking for a pair of gym sneakers for the Mrs, found them,however I couldn't find the size. I asked a gent for if they had the size. Without hesitation Tyler sprung into action and went to the back, he came back and said they don't have the size, he then suggested to check on the system to check if the other stores had the size. Turns out, the size 6 was in the store. Don't know how he knew which colleague to speak too, he did and found the gym trainer in a size 6. I'd like to acknowledge his Excellent service and his great customer service. I know how busy and difficult clients/customers can be, but I truly appreciate his service. Thank you to Tyler, I was able to get home to deliver the trainer to a happy owner. Thank you once again Tyler! This was my 1st time at this store and trust me ill be back thanks to Tyler's service!!

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Replies (1)
Mr Price
Mr Price's reply27 Feb 2022, 14:17
Official
 
Good Day 

Trust you well 

We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to Management 

Such feedback encourages our staff to continue meeting our customer's expectations 

Many Thanks 

Mr Price