NM
Nonhlanhla M

1 reviews | Active since Jan 2014

10 Apr 2015, 17:53

Going the Extra Mile

Good day <br> <br> I was browsing for a garment from the Mr Price website and decided to call the store, however there was no answer. <br> <br> So I phoned the Woodmead Center and advised the operator that I tried the land-line and wanted an alternative number, she then offered Ayanda's cellphone number who is the Manager at Mr Price.<br> <br> When she picked up the phone, she did not give attitude or asked where I got her number from which that would be the first reaction. Instead she asked if she could help and dropped everything she was doing to look for the garment I was looking for.<br> <br> She assured me that I would find it if I go to the store, of which I went and to my surprise I bought it.<br> I would like to thank her for going an extra mile, doing what NO MANAGER would. I am really honored to know that we do find such great service in the Retail industry.<br> <br> Regards<br> Nono

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Replies (1)
Mr Price
Mr Price's reply11 Apr 2015, 09:31
Official
Hello janeN96,

We are thrilled to hear that the service you received is something you believe needed to be voiced. When it comes to hearing what you think of us, we really do care; your positive feedback and praise will be sent through to Management

such feedback encourages Our staff to continue meeting our customer's expectations

Many Thanks
Mr Price