CK
Camila K

1 reviews | Active since Nov 2011

27 Jan 2021, 08:02

Gift vouchers used fruadulently by staff of Mr Price!!!

Pathetic service when I tried to use a gift voucher. The voucher was never used by me but when I tried to use it the teller said there was nothing on the voucher, she called the assistant manager who advised that this is an on going problem within the group where staff within Mr Price uses the gift vouchers purchased by customers for themselves.

What's worse is they can't reimburse me until they do an investigation. They can't even give me a turnaround time.

Please avoid thinking you will gift someone from Mr Price with a voucher as it is useless and like everything else in this pathetic country *******ion is rife within this group!!!

0
Replies (2)
Mr Price
Mr Price's reply04 Feb 2021, 14:54
Official
 
Good Day 

Trust you well 

We sincerely apologise for all the inconvenience you have incurred. 

You will be contacted by one of our online team leaders, who will handle this matter personally with you. 

Many Thanks 
Mr Price 

CK
Camila K's update19 Apr 2021, 13:45
Reviewer Update
Three months later and my query has still not been resolved.

I want my money for my voucher!