1 reviews | Active since Aug 2016
Garment sizes
<p>I went to your Gateway branch yesterday and i picked a three pack of boxer shorts marked for R139.99 and on the packaging is was labelled XXL. When i got home i opened it only to find that there are three medium sized boxer shorts in the packaging. I am returning to the very same branch today to return these and find the correct sizes. Should i open all the pre-packs to find the right sizes? Are there no quality checks done at your factories? Are you hiring staff that do not posses the proper s****s? </p>
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP
Good day
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
MRP