1 reviews | Active since Apr 2015
FUNDS MISSING FROM MR PRICE ACCOUNT
<p> Good Day</p> <p>Kindly note that my account number is ********** 310, Mr Kisten. I have made a payment on the 26 August 2016 at Windermere of R900.00 which brings the credit available to R1710.65. I have since made the following purchases -At Pavilion on the 09/08/2016 for R359.96. -At Windermere on the 13/08/2016 for R49.99. When I did the purchase at Windermere for R49.99 I saw credit available is R174.62. 2 online purchases that I have received already. Order number ********** 10939 for R144.98 And Order number ********** 79409 for R124.99. Total Amount for purchases are R774.96 so where has the balance of R935 gone to. 1 Outstanding online purchase number ********** 65810 for R94.98.</p> <p>Note that when I did this online purchase I received 2 sms for R94.98[only one purchase was made for R94.98] and I received 2 sms for R174.98 of which I did not make any purchase for R174.98. This amount of 2 x R174.98 [R350] + 1 x R94.98 has been deducted from my account] I want this matter resolved with urgency as this is the 2nd time I am having a problem with this account.</p> <p>This time I will hold on to all payments and seek legal advice. This is totally unacceptable especially when you the customer is trying to purchase online and the system tells you no credit available.</p> <p>Note: you can contact my wife on ********** as I am not available during working hours. Thanking you in advance for your co-operation. Mr Kisten.</p>
Good day
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr Price
Good day
You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
Mr Price
