Frustration

I would like to voice my disappointment and frustration regarding the Mr Price in Melville ( Campus Square) .

I sent my friend to the store to buy me a shirt. My friend was than told that the shirt is available in the store but it was not on the rails, instead it is in the storeroom. When she asked that they look for it as it was needed they insisted that the boxes were too many and the storeroom is a mess.

My friend than asked if we could get the shirt tomorrow afternoon before they close so that they had enough time to search for it, the assistant advised that they would not be able to do that and that they can't go through those boxes. She then asked that my friend advise me to go to the Glen or East gate mall as they also have the shirt the and unfortunately she will not be able to open the boxes or even attempt to locate the shirt in the store.

Please advise if this is the way you treat people that wish to purchase at your store as I am deeply hurt.