Frustrating

I’ve been trying to contact Mr Price Insurance for the past two days to cancel my insurance products, and the experience has been incredibly frustrating. I’ve waited on hold for up to an hour each time before finally reaching someone, only to be told that they can’t assist with cancellations and that I need to be transferred to the insurance department. This cycle has repeated several times, with no resolution.

The lack of support and clear communication is extremely disappointing, and I expected a smoother process for something as straightforward as a cancellation. Please can someone contact me to resolve this, at this point, I am even thinking of canceling my Mr Price Money Account.