Frustrated customer

I was at the Mr Price in Carlsworld to do an exchange, I received two pair of pants as a gift and they was no tags or receipt which I misplaced. I did explain to the sales assistant and she agreed I do an exchange.<br> When I got to the till the sales assistant Ntombi then in her own language discussed with her manager that my pants smelt like sta-soft, luckily i could understand the language they were speaking.<br> I was further made a mockery off where this matter was not only communicated with the manager but other staff members also had their own opinion they expressed. I really urge that you at least train your management to treat customers with respect as I felt like I was made a mockery off today and completely embarrassed.<br> Regards<br> Concerned customer