Frustrated

Good Day<br> <br> For the past two weeks I have been trying to make a purchase online and everytime I check out it indicates that I have no credit facility while I do. I enquired about this and I was told that there was an error on my account and it would be fixed and that I should try again after 1pm that day - this was Saturday 02/04. I tried after 1pm, then again Sunday and till today the same thing. I enquired again today and was assisted by Maria. I was just told that I need to try again after 2 hours. When I asked what the problem was, because since two weeks ago I had to delete items from my basket because they were out of stock but in stock at the time when I wanted to purchase them. She has since told me that I have to wait for it to be resolved. No apology, no reason nothing. This is extremely frustrating.