Free Sim Card *****
<p>Mr price mobile called and offered me a free sim card which I would only pay for if I started using it. I didn't want it but they insisted that it was would cost me nothing to get it. </p> <p>When their courier called me, he said that I should have money ready to pay for the delivery at which point I declined the delivery. </p> <p>Now Mr Price has put a cancellation fee on my account. </p> <p>When I call them to complain, they basically told me that I should make peace with it and I should have read the fine print and their sales people are not supposed to inform me about the hidden costs. </p> <p>The terms and conditions were read to me over the phone. I had no way of knowing that the sales person was omitting important things even though I asked about hidden costs. </p> <p>I've always trusted Mr Price but this is ***** mixed with a nonchalant attitude about customer care. Luckily our phones record conversations exactly for times like these. </p>
Good day
Trust you are well.
You will be contacted by our Mobile Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
MRP
Good day
Trust you are well.
You will be contacted by our Mobile Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.
Warm Regards
MRP
