********** transaction not being processed

To whom it may concern,

Background: Transaction on the 15/06/2021 in Potchefstroom at 16:25 which was ********** and I had to contact Mr Price. Which they informed me that I had to get an affidavit and send my ID copy as well which I have done the next day. Poor services: The following transaction is still on my account(account info will be provide when they contact me), I did not receive any communications from Mr Price in any form that they have received the affidavit nor have they provided me with a Reference number. I had to contact them again and they told me someone will contact me in this regard.

I need this to be completed so that I can take the reference number and I want to close my account due to *****.

Surina ***