AH
Ambrose H

1 reviews | Active since Nov 2017

18 Mar 2022, 11:07

********** PURCHASES USING MR PRICE CARD

I have been a victim of ***** for more than 3 times in and around PTA, I requested MR Price to cancel my card and close my account. This has not happened and they do not even issue a letter of apology after the outcome of their investigation proves that there was ***** purchases. I am currently sitting with complaint whereby they issued the new card to a stranger and purchases of SAMSUNG A22 5G Gray was made on 03/03/2022, this was followed by another purchase made on the 08/12/2021. They are refusing to issue me a video footage of the individual involved in ********** purchases for me to refer this matter to law enforcement agencies. I am working very hard to sue MR PRICE for causing me a trauma and stress.

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Replies (3)
Mr Price
Mr Price's reply18 Mar 2022, 13:57
Official
Hi Ambrose 

We do apologise for the disappointing service. Your complaint will be investigated immediately and you will receive personal feedback from our customer care team members. Many thanks,Mr Price__________________________________________________________________________________
AH
Ambrose H's update18 Mar 2022, 14:08
Reviewer Update
Your Mr Price ***** department whatsapp numbers *** / *** / *** only blue tick me and they do not offer any replies. What service is that?

AH
Ambrose H's update22 Mar 2022, 11:04
Reviewer Update
Hi, i assume you are still investigating and will come back with that feedback that is contrary to your ***** team who are claiming that out of X2 *****ELENT PURCHASES these MR Price branches had no video footages?