********** policy opened

I opened an account at Mr early February 2020 and in June they **********ly made me join a 360 degree protection plan without my consent. I only found out about it on the 16thof November 2021 when I visited the store with my daughter to get a data package cancelled which I had requested two months back. I don't understand why you would be such ****** making us join things which we did not consent to. I need all the premiums back or else we shall meet elsewhere and I believe many people whom you have done this to will also come forth. Who gave you the right to add whatever you want to my account without my consent. You are just a business built on the tears of the people whom you rob out of what they worked hard for. It's very selfish of you to do that especially during a pandemic, not only is the people working at your call centre rude and do not know how to resolve customer queries. I spoke to a lady by the name of ayanda mdunge and She was not helpful at all, and all she wanted to do was talk over me while I was expressing my frustration. I would not recommend anyone to have an account with Mr price because they are ****** that rob people's money. I am disgusted by the way you do business it's horrible and selfish.