1 reviews | Active since Jul 2013

08 Jul 2017, 10:40

********** activity the NCR should know about

<p>There's still no updated statement with my payment on the 3rd of this month and for ****sakes the God damn interest is still showi.g I'm being charged on a larger amount, but that I had already minimized with my payment on the 3rd! This is ****ing ***** people!!!!! What the hell has happened to your services and I.T. deparment! I will flippen lay charges against you and report you to the National Credit Regulator! This is all going.on hellopeter.com.again!</p> <p>Without prejudice or judicial consequence (or prosecution),</p> <p>Taryn Drazek<br />(unavailable telephonically daily from 07:00-15:00)</p> <p> </p> <p>From: Credit Service<br />Sent: Friday, 7 July, 08:30<br />Subject: RE: Being charged interest on an amount that should.be reduced due to my payment made (CID:$z1b331blv2mkrxqhb)<br />To: Taryn Mariana</p> <p><br />Good Day Ms Taryn Mariana</p> <p> </p> <p><br />Thank you for using our online services.</p> <p> </p> <p><br />I acknowledge receipt of your email and have noted its contents.</p> <p> </p> <p><br />Please be advised that your EFT has been received on the 3rd of July , your updated statement will be available tomorrow.</p> <p> </p> <p><br />Should you have any further queries in regards, plea</p> <p>Mr PriceGroup Limited</p> <p><br />se contact the call centre on ********** 6639 or email<br ********** <p> </p> <p><br />Kind Regard</p> <p> </p> <p><br />Annaliah Naidoo</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p><br />Credit Service</p> <p><br />Service Account</p> <p>T:</p> <p>E: ********** <p>W:<br />http://www.mrpricegroup.com</p> <p> </p> <p><br />The information contained in this communication from ********** is confidential and may be legally privileged. This email is intended solely for use by the addressee and others authorized to receive it, and should not be read if delivered in error. If you are not the addressee you are hereby notified that any disclosure, copying, distribution or action taken or omitted in reliance of the contents of this information is strictly prohibited and may be ********. Please notify the sender immediately if the e-mail has unintentionally reached you. The email legal notice that governs the transmission of this electronic communication is available online at Mr Price Group Limited (http://www.mrpricegroup.com/LegalNotice.aspx). If you cannot access the legal notice, kindly contact us on +***5 and a copy will be provided to you.</p> <p><br />Mr Price Group is an Authorised Financial Services and Credit Provider: FSP31450 and NCRCP46.</p> <p><br />P<br />Please consider the environment before printing this email.</p> <p><br />-----Original Message-----</p> <p>From:<br />Taryn Mariana [<br ********** />]</p> <p>Sent:<br />06 July 2017 22:00:28</p> <p>To:<br />MRP Help,MRPG Customer Care,Credit Service,MRPMoney,Mr Price,Ecommerce Help,MRP ********** ********** <p>Subject:<br />Being charged interest on an amount that should.be reduced due to my payment made</p> <p> </p> <p>Good day Mr Price,</p> <p> </p> <p>Lets get this story straight as I am tired of fighting with your company constantly. Please do things right first time to avoid customer unhappiness and being charged for *****.</p> <p> </p> <p>I made a payment of R450 to my account on 3 July which is still not reflecting on my statement.</p> <p> </p> <p>However, you have charged me interest on an amount assuming I hadn't paid this additional money. Meaning, you increase the amount of money you expect from me on an amount that should actually be less as I had already paid R450.... adjust my interest according to the amount paid to you according to chronological order, so that you don't "score" money out of me for appearing to be a dumb consumer, meanwhile someone isn't doing their job and in the long run, your company is getting a **** reputation.</p> <p> </p> <p>I'm telling you a 3rd or 4th time now... your I.t. system and department is b.s. and slacking, and I am not scared to use my rights to lay charges of *****, even for cents, that are rightfully mine. See the attachments and adjust my account properly, and calculate my interest according to the gubds I paid you and you didn't recognize.</p> <p> </p> <p>Fair is fair. Consumer protection act, dear Mr.Price.</p> <p> </p> <p><br />Without prejudice or judicial consequence (or prosecution),</p> <p> </p> <p>Taryn Drazek</p> <p><br />(unavailable telephonically daily from 07:00-15:00)</p> <p> </p> <p> </p> <p>Screenshot_***.png</p> <p>Screenshot_***.png</p> <p>Screenshot_***.png</p> <p>Screenshot_***.png</p>

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Replies (1)
Mr Price
Mr Price's reply09 Jul 2017, 10:06
Official

Good Day Taryn

Trust you well

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

Mr Price