1 reviews | Active since Feb 2021
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I went to mr price mafikeng mall to shop when I was told that I cant use my account as they were offline, I then decided to use my bank card for the purchase, I was assisted by one cashier who then referred me to the other cashier after tapping my card claiming that it was refusing, I got to that other cashier and I had already tapped my bank card the cashier then said it didnt go through hence I was sent to her.i later after leaving the shop realised that I was billed twice and with no declined receipt, I went to the shop asked for the manager and explained my situation to her. She then said I must come after 24 hours I then told her that I was from zeerust and there is no way I was coming back to mafikeng anytime soon and that I wanted my money for other things I had to do..... when she started to question me as to what those things were, I told her she had no right as that was my money. And it seems as that is the modus operandi of those cashier to unsuspecting customers. I left the shop without any help from the manager and with unresolved other issues as mr price double billed me without my permission. I want my money back as I have urgent issues to attend to with the money. Up to this day I have never received my refund
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
