LW
Leonard W
1 reviews | Active since Dec 2014
05 Aug 2022, 15:54
***** on Account / Terrible Service
On 26 June 2022 a ********** purchase was made on my account in Carletonville Johannesburg and I submitted my affidavit on the 02nd July 2022 at the Century City Branch in Cape Town and was told that it will take 30 days to investigate. To date I have had no feedback and I am having to call every time, only to hold on the line for ages and no answer.
I did not make this purchase as I am based in Cape Town and I have submitted all the required and requested documentation but yet I am the one having to call around for an answer, I need this to be resolved ASAP as its been more than a month.
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Replies (2)0
Replies (2)
Mr Price's replyOfficial
05 Aug 2022, 16:23 Good Day
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Mr Price's reply05 Aug 2022, 16:23
Official
Good Day
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
Trust you well
We sincerely apologize for all the inconvenience you have incurred.
You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.
Many Thanks Mr Price
LW
Leonard W's updateReviewer Update
09 Aug 2022, 11:27Good Day
To date I have had no feedback whatsoever. I am still waiting for someone to make contact with me. This is ridiculous.
When will this be resolved????????????????
To date I have had no feedback whatsoever. I am still waiting for someone to make contact with me. This is ridiculous.
When will this be resolved????????????????
LW
Leonard W's update09 Aug 2022, 11:27
Reviewer Update
Good Day
To date I have had no feedback whatsoever. I am still waiting for someone to make contact with me. This is ridiculous.
When will this be resolved????????????????
To date I have had no feedback whatsoever. I am still waiting for someone to make contact with me. This is ridiculous.
When will this be resolved????????????????