***** at Mr Price

I opened an account with them like two months ago and everything was fine only used the account twice so when my statement came I got the the shock of my life all the credit I had was gone now then I went to Mr price to find out how could such a thing happen because every time I bought I needed to provide my ID and my Mr price card mind you I always have my ID and cards with me n I always lock them away yet someone was able to buy on my account with huge sums of money its been more than 20 days since they started investigating but no one has informed me about anything