*****

I recently bought clothing on my Mr Price account. I had to pay money in, which I did not understand as I have never reached my credit limit. after querying this I saw on my account that airtime data bundles had been bought on 2 separate occasions to the value of R600. After insisting that I did not purchase the data bundle the store manager then called customer care. they told me that I had to have bought it over my phone, no one else could have done it. after telling them over and over that I don't even know how to buy data on my Mr price account they advised that I go to the police station to get an affidavit. Why do I need to be inconvenienced for their mistake. I eventually spoke to Shane, who said I will be contacted by Rakhee NOTHING yet. I was also told that a statement history will be emailed to me, NOTHING yet. I was also informed that Mr price does not give reference numbers to callers. No one at the store or call centre assisted me in anyway or gave me any assurance that I will be reimbursed. worst customer service I have ever experienced.