lD
lebo D

1 reviews | Active since Jan 2018

25 May 2018, 23:16

*****

I have an account with MRP MONEY and had made a some few purchase I was shocked when I received a statement via email that said I made a purchase of airtime when I never did nor receive any airtime on my phone I mean I am using a contract phone and it gives me enough airtime to last me for a month what doesn't make sense to me is that how can I make airtime purchase of R300 on the same day and the funny part is I sent you guys emails regarding this matter and I have not received any response I need to know who made those airtime purchase and how

0
Replies (2)
Mr Price
Mr Price's reply29 May 2018, 14:35
Official

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price

Best regards,

Mr Price
Mr Price's reply07 Jun 2018, 09:01
Official

Dear Miss LD Dhlamini

Thank you for your email and bringing this matter to our attention.

Please note the ***** department is investigating your dispute and will provide you with relevant feedback.

Thank You.

Regards

Best regards,