*****!!

I took out a contract tablet with Mr Price mobile early this year where i was informed of a once of payment and thereafter R120 fixed amount will be deducted for 24 months, on the 27/07/2017 they debited close to R400, when I called to inquire they advised that its an open line and extra data was given to me of which I was not aware of, clearly this was supposed to be explained to me!!! yesterday 14/08/2017 I checked my Mr Price statement, only to find that someone is purchasing airtime from my store account!!!! imagine who in their right mind buys R200 airtime on one day? when i queried this with them they say that this airtime was loaded through my Mr price mobile sim card, never did i ever buy airtime from my account as i do not even know how to go about doing that!!!! nevertheless the sim card has not even been in use the whole of last week so how the hell did i make airtime purchases????? this is very disturbing as i strongly feel someone else is purchasing airtime from my store card and I even asked them why do they not have security measures in place they said no!!!! this is ***** and i am very disappointing to say the least!!! i never had any problems with Mr Price until the day i took out that contract.. i want my money bac****!! every time i call they transfer me from one consultant to the next without any help!! i spoke to Amands, Leanne, Nivashne, Lindiwe, Thabile, Deshne, and team leader Nokubhonga...Please call urgently on **********