NL
Nico L

1 reviews | Active since Jun 2017

06 Jun 2017, 13:57

*****

<p>A short while ago a settle my account with mr price. I was then asked to provide my banking documentation in order to process a refund owed to me. After this i was told i was due no refund and the account was settled in full. </p> <p> </p> <p>I have sent numerous emails asking for supporting documents on this but have been ignored. In light of this as The MR Price group has requested documents they never needed this leads me to believe that you did not act in good faith and misleades me to obtain my personal banking information.</p> <p> </p> <p>as your offices do not want to assist i will now take the matter further.</p>

0
Replies (2)
Mr Price
Mr Price's reply07 Jun 2017, 10:23
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

Mr Price
Mr Price's reply07 Jun 2017, 10:23
Official

Good Day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards