LN
LeeAnn N

1 reviews | Active since Jul 2014

03 Dec 2015, 11:20

*****

Good day, I received an sms yesterday from MRP Northgate thanking me for purchasing R2090.00 worth of goodies on my account @ 3.45pm, however I was sitting at work and with my MRP card at that time so this is impossible. I phoned and stopped the card and also sent and email yesterday to the relevant email, I was told to send COPY ID, COPY OF THE BACK OF MY CARD SIGNED AND AFFIDAVIT, however the affidavit will be sent later today, I send my id and the copy of the card however I was told WITHOUT the affidavit in the meantime nothing can be done, investigation cannot take please! REALLY!!!! deeply ANNOYED right about now, what's more important getting down to sorting this matter out or waiting for an affidavit. I want answers as to HOW someone has purchased things with my card and why wasn't signatures confirmed!!!! I paid my account last week and the person using the card made a payment of R100.00, THIS CLEARLY SHOWS THAT THERE IS SOMETHING WRONG.

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Replies (1)
Mr Price
Mr Price's reply03 Dec 2015, 15:14
Official
Hello Blo0dred,

You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.


Warm Regards
Mr Price