RK
Retshedisitswe K

1 reviews | Active since Nov 2016

28 Nov 2016, 10:32

Forcing insurance on customers

<p>Good Day</p> <p>i have recently opened an account at mr price, and later on noticed that there is an isurance that was given to me without ever being asked if i wanted to join, and upon me going to the store to cancel it i received a message from mr price telling me i must wait for 30 days before it can be cancelled, how on earth am i expected to wait for 30 days if i was never given a chance to choose if i wanted the insurance in the first place, i have even sent an email to them regarding this but no one ever contacted me, this is not acceptable.</p>

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Replies (1)
Mr Price
Mr Price's reply28 Nov 2016, 16:47
Official

Good day

You will be contacted by our Accounts Department who handles the matter personally with you.

We thank you for bringing the matter to our attention.

Warm Regards

MRP