1 reviews | Active since Jul 2017

03 Nov 2017, 16:30

First and Last online order at Mr.Price

Horrible , I ordered online after not finding the sizes I needed in clothing at my nearest store , paid express delivery fee ( R45.00 extra to have delivery done within 3 days ) , on day 3 I phoned just to hear their warehouse people were on strike so my order was still not processed due to the strike , which I understand is out of their control. I didn't receive my order or any form of notification regarding this , I HAD TO PHONE delivery was supposed to be done on Friday(today) and calmly they said it will only arrive on Monday , not impressed AT ALL , requested cancellation of the order and a refund ... STILL waiting.

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Replies (1)
Mr Price
Mr Price's reply03 Nov 2017, 16:48
Official

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. Please be assured that we have tasked our customer care team to investigate and provide feedback as soon as possible.

Kind Regards
Mr Price