Feedback

I went to Mr Price Brits Cbd to buy oakridge chinos for my sons,i went on to the internet before to check if they have stock or not and there was stock.when i got there the were no sizes on the shelves.i asked the lady by the till said they did receive stock and i wont be able to get them as they are busy counting.i asked when are they going to finish so i can come back.Then she said she is not sure.i explaine to her that i checjed before i came and i saw there was stock,the she said i must give her my number and she will give a call as soon as they are done.up until today im waiting for the call.i dont know how long it takes them to count as im still waiting.to me it feels like the lady just wanted to get rid of my as i was asking questions.what happenned to providing feedback to customers.Is this the service tha MRP Brits provides to its customers???