1 reviews | Active since Jun 2017
Faulty clothes
<p>I am honestly disappointed, I bought a jersy the previous day from Mr price and I made sure that I pass by the fitting room, the following morning I wore the jersy to work with the excitement, the same morning the excitement turned to embarrassment. One of my collegues just made a sign that I must have a look at my arm, that was my new jersy ' torn', immediately when i tried to check the torned part the whole arm of the jersy just went worse. I know that the return policy need the purchase proof and all, but I can not plan for this to happen, if I knew that I buying a possible faulty jersy I could have made sure that I keep the receipt and the tag. I called the shop and an tried to explain but no consideration was taken!?</p>
Good day
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Gezina and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Best regards,
Good day
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Gezina and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks
Mr Price
Best regards,
The regional manager called me and apologised sincerely and Lucas from Mr Price Gezina also helped me nicely with the exchange# appreciated!!!
Thank you!
The regional manager called me and apologised sincerely and Lucas from Mr Price Gezina also helped me nicely with the exchange# appreciated!!!
Thank you!
