LB
Lameez B

1 reviews | Active since Jun 2009

28 Oct 2015, 18:23

False slow paying records

I opened an account online and requested a debit order to be done on the 29th of every month.<br> A few days into Sept I received an sms saying I am late with my account payment.<br> I immediately made a payment on that day via the MrP website.<br> <br> Now when I app**** for something on credit I was advised that I have a slow paying record of 30 days.<br> This is not true , it was a few days and I was not even aware until I received the sms as I requested a debit order as per all my other accounts.<br> <br> I need this rectified ASAP. As I am not a slow payer , and I have a perfectly clean record up until now.<br> <br> Please advise what will be done regarding this false information submitted to the credit bureau.<br>

0
Replies (1)
Mr Price
Mr Price's reply29 Oct 2015, 09:35
Official
Hello Consumer87,

You will be contacted by our Accounts Department who handles the matter personally with you.
We thank you for bringing the matter to our attention.


Warm Regards
Mr Price