False and public humiliation by Mr Price Greenstone

<p> </p> <p>On Saturday 18 February 2017 while doing my shopping, minding my own business I suddenly see and feel Mr Price staff members following us around the shop, that is when I overheard them saying we stole one of their customer’s phone. At first, we thought they were not talking about us and we continued with our shopping but they still followed us around until about 6 supposedly staff members stopped us at the door. I say supposedly because I couldn’t identify them due to the fact that they were not wearing Mr Price uniforms or name tags. They then forced to search us and I asked on what grounds, because other customer were exiting the store but they were not being asked to be searched, that is when they said we (my sisters and I) have ****** another customers cellphone. They forced to search us insisting that it is the company law/policy to do so, they continued with the search without our consent. After they have found nothing on our bags and parcels, we insisted that they do a body search that is when the customer whom was accusing us said that we might have hidden the phone in the store. We insisted that they check the store’s surveillance cameras to see if we have ****** the phone or have hidden it in the store, only to be told that the store does not have surveillance cameras. During this whole commotion, drama and public humiliation, we saw a staff member taking a video of this whole incident as if it’s a joke to them.</p> <p>When we asked to speak to the manager no one wanted to identify him/her they kept on wasting our time by pointing out different people saying that they were the manager, until a man by the name Vuyo said that he is the assistant manager.</p> <p>We felt that Vuyo did not handle the situation correctly because he had already taken the other customers side without proof and he was one of the people following us around in the store. We fail to understand why he did not confront us immediately, instead they follow us around the store and treat us like ******* and ****s. Vuyo did not take the time to ask and understand both sides of the story because he had incorrectly concluded we were guilty of the accusation when they approached us.</p> <p>In my whole entire life I have never been humiliated in such a manner the worst part is that my daughter had to witness this whole traumatic incident. I have been a loyal and faithful customer to Mr Price over the years and feel that I do not deserve such treatment. </p> <p>I would like to close to my account with Mr Price1` and I will no longer recommend Mr Price to my family and friends. I am going to take legal action against Mr Price.</p>