1 reviews | Active since Sept 2015
False Advertising
On the 30th of December 2019 I went to Mr Price Zevenwacht Mall in Kuilsriver. I purchased a few a items. Amongst the items was a gym shorts (Small) that was marked down for R80, when I got to the till it scanned R40 assisted by Mandy.
I've been meaning to return the gym shorts because I needed to take a bigger size. Yesterday the 10th of January 2020 I went to the store to purchase again. I took the exact same gym short in a bigger size (Medium) and the shorts was marked down for R80 of which I knew when I get to the till it's going to be R40. If the till scan it for R40 who the hell am I to argue about that.
I was assisted by Nicole when the till scanned the R80 item for R40, the stupid witch selected the R80 option on the till after I told her, I purchased the same shorts for R40 two weeks ago.
Today 11th January 2020 was the cherry on the cake. I took both shorts back to the store, because it's either you going to give my money back and take back both shorts or rectify the mistake of the one shorts I paid R80 for. Assisted by Liziwe (another stupid pretending to be the owner of Mr Price) said prices goes up before I explained why I'm returning the items. Then when I said why I'm returning it, she started to blame the cashiers. Why? I asked why the hell does the till then scan it for a lesser price, told me no the shorts on the till's screen is not the same, don't talk garbage **** to me, but the shorts on the screen is not even on the shelf. How is that possible? Then it's false advertising if it's not that.
The ******* took the size Small back and only gave me my R40 for the one I initially paid the correct amount for.
I wanted to keep both shorts and wanted my R40 back but the witch refused. I won't buy at Mr Price Zevenwacht Mall Kuilsriver again. Bunch of illiterate idiots that's working there.
I am paying their salaries for the money I spent there. That shorts that I paid for and that R40 belongs to me.
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Kuilsriver Zevenwacht Mall and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
Trust you well.
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager for Kuilsriver Zevenwacht Mall and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many ThanksMr Price
