1 reviews | Active since Jun 2016

11 Mar 2021, 12:45

False advertising

I opened an account and received a voucher to spend R800 and get R150 off. I went to the store in eastrand mall to buy and I was told voucher does not work on sale items so I asked why that was not specified on the voucher? They called David the manager and he said he's busy I must come to him. Which I found very irritating then he came a d told me to calculate if buying sale items on voucher makes business sense. I then asked him to call head office, he said the store does not call for voucher queries I must call them myself and left me in the counter. I am so irritated, I left my goods to the value of R970 and will be closing the account

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Replies (1)
Mr Price
Mr Price's reply12 Mar 2021, 14:09
Official
 Good Day 

Trust you well 

Please accept our apologies for the above incident. 

Your post will be sent off to the Regional Manager and you will receive personal feedback shortly. 

Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP 

Many Thanks Mr Price