FM
Fikile M

1 reviews | Active since Sept 2017

04 Sept 2017, 22:33

False accusation

My son went to Mr price in orange farm and was false accused of *****ing clothes from their store were else he bought the clothes in a different Mr price store he had the proof of purchase from from the store he bought the clothes. Hence he was arrested for shoplifting and later was realised and they apologised but I feel its unfair so what do I do I need help. He was embarrassed while the crowd took pictures and videos.

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Replies (1)
Mr Price
Mr Price's reply05 Sept 2017, 16:52
Official

Good day

We do apologise for the disappointing shopping experience out in Orange Farm, your complaint will be investigated immediately and you will receive personal feedback from the Area Manager for the store.

This is not the manner in which we expect our associates to treat our customers and we assure you the matter will be given priority and the issue resolved to the best of our ability.

Please stand by for personal feedback

Warm Regards

Mr Price

Best regards,