AN
Adhil N

1 reviews | Active since Mar 2020

09 May 2022, 21:56

**** Billing Mr Price

Due to the various pandemics that have taken place in Durban, our jobs at the airport have been severely affected as a result our hours have been reduced leading to reduce in pay. My account had gone into arrears as I could not meet the full instalment but I have been making payments all be not the full. Today I went into Mr Price and Mr Price Home in Ballito only to be told that the card has been blocked as they have added the upcoming instalment for the end of May to the arrears and have blocked the card. I do agree that that the account is in arrears which is an error of mine but I have made some payment and why are the suddenly demanding for May's payment when the month is not even over! Please can they unblock my card as they are purposely intending on making my arrears larger than it actually is. They send demanding text messages, phone calls that go off the hook demanding payments for incorrect amounts. Please can they have the card unblocked.

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Replies (1)
Mr Price
Mr Price's reply22 Jun 2022, 16:52
Official
Good Day

Trust you well

We sincerely apologize for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks 

Mr Price