AP
Ambrose P
1 reviews | Active since May 2015
06 Oct 2015, 17:59
Failure to open on notice time
I am deeply disappointed in Mr Price at Fleurdal Mall. A written notice was issued and pasted on their windows that they will open at 4 pm on the 6 of October 2015 due to stock taking. After waiting for more than 2 hours they failed to open the store for shoppers. I confronted one of the staff members who simply laughed at me. I than spoke to the manager who could not give me a clear answer saying there was an error in their system and that they will simply open on the 7 October. Thus the manager was ********* and not trustworthy tarnishing the image of the store. I will never trust anything that Mr Price say!!!
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Replies (1)Mr Price's replyOfficial
07 Oct 2015, 14:39Hello Ambrose1,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Mr Price's reply07 Oct 2015, 14:39
Official
Hello Ambrose1,
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
