LVdB
Leanne Van der Byl

1 reviews | Active since Jun 2017

30 Jun 2017, 16:22

Failed delivery....again

<p>Mr Price has managed to yet again not deliver my order within 1-3 days. This is the second delivery in a row. The irony is that after I complained last month about the late delivery, they sent me a voucher to make ammends- which I used for my latest order. It is now day 3 and your useless help desk has just informed me that delivery will only happen next week. Despite charging me R45 each time for 3 day delivery.</p> <p> </p> <p>You guys are pathetic- the person dealing with my query takes ages to respond and he hasnt even so much as apologized for the delay.</p> <p> </p> <p>Unacceptable!!!! You guys shouldnt offer an online service if you are not able to forfill what you have offered.</p>

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Replies (2)
Mr Price
Mr Price's reply30 Jun 2017, 16:36
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

Best regards,

Mr Price
Mr Price's reply30 Jun 2017, 16:36
Official

Good day

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

Best regards,