KM
Kefiloe M
1 reviews | Active since Mar 2022
28 Mar 2022, 14:36
EXTREMELY POOR SERVICE
On the 21st march i bought a samsung A03 at mrprice carletonville mall. The phone had software issures and i took it back. The manager exchanged it for same model. The exchanged 1 also had a blurry screen with black lines and i took it back same day. Now they dont want to credit my account they tell me about taking the phone for assessment. Today its day 8 but i dont have a cellphone yet my account has a debit of R1799 and no one is bothering to resolve the matter.
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Replies (3)0
Replies (3)
Mr Price's replyOfficial
28 Mar 2022, 15:04Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks Mr Price
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks Mr Price
Mr Price's reply28 Mar 2022, 15:04
Official
Good Day
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks Mr Price
Trust you well
Please accept our apologies for the above incident.
Your post will be sent off to the Regional Manager and you will receive personal feedback shortly.
Thank you for taking time to let us know about your experience, we will aim to resolve this matter ASAP
Many Thanks Mr Price
KM
Kefiloe M's updateReviewer Update
29 Mar 2022, 15:46I waited for area manager to call me from the 25th as per communication i had with you guys on messenger and till today im still waiting. 🤷♀️🤷♀️
KM
Kefiloe M's update29 Mar 2022, 15:46
Reviewer Update
I waited for area manager to call me from the 25th as per communication i had with you guys on messenger and till today im still waiting. 🤷♀️🤷♀️
KM
Kefiloe M's updateReviewer Update
03 May 2022, 07:35Today its the 3rd of May and i still dont have the phone i purchased on the 21st of march. What ****es me off is im still expected to pay for something that i do not have.
KM
Kefiloe M's update03 May 2022, 07:35
Reviewer Update
Today its the 3rd of May and i still dont have the phone i purchased on the 21st of march. What ****es me off is im still expected to pay for something that i do not have.