1 reviews | Active since Mar 2017

02 Dec 2019, 08:24

Extremely Poor Customer Service

I made an online order, I received and e-mail on the 15th of November saying my order was being shipped to the store i choose. I called on the 27th of November i called and said my order was on the way, i didn't received the e-mail, 28th of November i called and still said the courier said i will received my order before the end of business. Today it is the 2nd of December no e-mail or call from Mr Price about my order. I really disappointed in them

0
Replies (1)
Mr Price
Mr Price's reply02 Dec 2019, 10:54
Official
Good Day Mavetana,

Trust you well.

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our Customer Care team members, who will handle this matter personally with you.

Many Thanks Mr Price