1 reviews | Active since Nov 2012
EXTREMELY poor customer service,ALL THE TIME
on Friday morning at 9am i went to Mr Price Tokai and spend about 1 & 1/2 hours in the shop. I needed clothing like jeans/tops etc. I had about 9 items & most of them were marked down to about 50% off.<br> I took that break because of load shedding so my time was already limited. When i went back on Friday afternoon at 4 after asking Jenny the morning to keep my basket because i don't have time to stand in a queue she guaranteed its not a problem. <br> WELL my basket was packed out because Giselle said they asked everybody who's basked it is and nobody could take responsibility. Being my birthday Monday the 15th june & i knew what clothing i need. I could not get any of my items & was annoyed. Nobody CARED OR EVEN HELPED. It took me 1/2 hour to look for my goods but no luck. Jenny, the staff on the jean department & the big Lady clothing (Donna Claire) were having a personal meeting laughing etc. Even using the ladder as a seat to sit and chat. SUCH bad customer service!!! I cant understand how people take a job on but don't have a passion for it. The \I don't care attitude". The big Guy not sure if he is the manager just modelling up and down. I miss the old Mr Price & old staff"""
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
Thank you for taking the time to raise this matter to our attention and we would like to apologise for the inconveniences and frustrations caused.
We find this to be unacceptable and would like to advise you that we will pass your complaint on to our Area Manager, Who will be in contact with you shortly with assistance in resolving this issue.
Kind Regards
Mr Price
