Extremely disappointed

<p>I received a generous canal walk gift card from my sister as a birthday gift. I drove all the way to canal walk (which is quite far from where I reside) and went straight to Mr price as I shop there very often, it's one of my favourite stores. I spent the better part of 2 hours picking all my items. Excited to use my voucher I offer it to the shop assistant and it declines. They say it's been happening, and that they simply cannot help me. I took the initiative to walk down to the canal walk help desk they give me options, so I walk back to the store and they try it and it declines again. So I'm walking to and fro several times extremely annoyed. Eventually Mr price tell me it's on their side and they cannot assist me! </p> <p> </p> <p>I found this to be an extremely annoying and disappointing experience. I have asked staff to hold my purchase till they can sort it out. I really hope that they do soon!</p>