VM
Vuyo M

1 reviews | Active since Oct 2014

29 Dec 2016, 13:17

Extramely Bad Service

<p>I bought 2 packs of underware (3 inside). I then got home fitted one from one pack and realised that they are very uncomfortable. Since I bough two packs, I decided to return the other and then the other I will give away as I felt that I was not Prepared to lose another R 139.99 of which one set of 3 costed.</p> <p> </p> <p>To my suprise, the floor supervisor told me there is nothing he can do for me, I should figure out what to do with them since thay have a no return policy. I had already proven to him that the purchase was for more than one and the sealed one is being returned. He reiterated that there is nothing he can do for me . My proof does not mean anything to him.</p>

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Replies (1)
Mr Price
Mr Price's reply30 Dec 2016, 08:43
Official

Good day

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards

MRP