JZ
Janine Z

1 reviews | Active since May 2016

27 Jun 2016, 06:18

Express service...nothing express about it

<p>This is now the second time I have paid for the express service, and it has taken longer than the 'normal' delivery service. I ordered express for a reason to have the items before the weekend so that I could give two items as a gift before my friend left to go back overseas on Sunday. But why should I be surprised at Mr Price's shoddy service, no apology when I went past Blue Route to see if it was there and maybe Mr Price had forgotten to email me. Mr Price, your clothes are getting expensive and your service is getting cheap. I have threatened it before, but definitely now looking at never supporting a brand that is happy to take your hard earned money but give 0% service and a bad attitude. Pay back my delivery fee by this afternoon, I am sick to death of this constant shoddy attitude.</p>

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Replies (2)
JZ
Janine Z's update27 Jun 2016, 11:56
Reviewer Update

NO surprise that there has been no response, and a generic response to my FB post. Mr Price clearly dont care about their customers and this is proof! Didnt realise Mr Price could sink so low. I would be embarrased Mr Price!

Mr Price
Mr Price's reply28 Jun 2016, 08:24
Official

Hi Janine.

Please be advised that we have issued you a voucher for the order being a day late.

We apologise for all the inconvenience caused to you.

Many Thanks

Mr Price