AM
Agnes M

1 reviews | Active since Mar 2021

08 Feb 2024, 15:33

Exchange

I bought earrings on the 31st of Jan at Mr price Norkem park,on the same day when I tried to wear the earrings it broke then decided will take them back and exchange for the same once. The day came that's on the 08th decided to go after work, got the went to the till to exchange but the same once wre sold out took something else but when the supervisor came she couldn't decide whether she will authorize my exchange or not she kept on telling me that they dont exchange underwear and earings ,i told her i was unhappy with the product but dololo solutions.. Nonhlanhla from Norkem park MrPrice needs more training in Leadership,

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Replies (2)
Mr Price
Mr Price's reply08 Feb 2024, 17:07
Official
Good day, 

 Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price  
Norkem Park will be in contact with you shortly.  

Kind Regards 
Mr Price 

Mr Price
Mr Price's reply08 Feb 2024, 17:10
Official
Good day, 

 Thank you for taking the time to let us know about your experience. We are currently investigating this matter and aim to resolve it as soon as possible. The area manager for Mr Price  
Norkem Park will be in contact with you shortly.  

Kind Regards 
Mr Price