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Sthembi N

1 reviews | Active since Jul 2015

06 Aug 2015, 23:48

EXCELLENT BAD SERVICE

On Sunday the 5th of July I went into Mr Price to purchase a pair of jeans, they didn't have a tag, and this was the second time that week with the same problem, at the till the supervisor (Sandile) gave me so much attitude when I asked why their clothes didn't have price tags. I was applaud at the fact that the manager was there but did nothing about his staff being so rude for their mistake. I'm still very upset by this incident because I didn't deserve to be treated so poorly because I'm a paying customer. Management must do something about their untrained staff!!!!

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Replies (1)
Mr Price
Mr Price's reply07 Aug 2015, 09:17
Official
Hello sthembile98,

Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.

We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.

Kind Regards
Mr Price