BS
Boipelo S

1 reviews | Active since May 2018

05 Jun 2020, 19:21

EPITOME OF BEING USELESS

I have been waiting for my order since I ordered 29 APRIL and not even a simple update from Mr Price! Kindly assist with advising the progress on my order? I sent multiple emails no response! Called and the consultants are just as useless. Went into OnTheDot system to track it and it’s just sitting there!! Why send an email and say “shipped” on the 13th of May and do nothing for it to reach me? Yes we have Covid19 happen but you PROMISED 7-10 working days delivery it is now the 17th day! Don’t state “7-10 working days” on your website and do the total opposite, such a reputations risk! I have a feeling you must have lost my order like you PREVIOUSLY have!

I even regret ordering winter clothes with you as by the time they do happen to get delivered winter will be done!

Please refund me and I will gladly go to other brands that care about customer services!

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Replies (1)
BS
Boipelo S's update06 Jun 2020, 18:17
Reviewer Update
If you read my review you will see I did state no one is responding to my emails. How many emails should I “pop” in for me to get my order or just refund me! You wasted your time and mine with this generic response.

Look into my order #*** and get back to me. I won’t pop any more emails