MvdW
Marne van der Walt

1 reviews | Active since Nov 2016

03 Nov 2016, 16:29

Endless online drama!!

<p>I am a happy Mr Price customer. Can not seem to stay off the website, buy something new every month. But the last month and a half was total drama. I have contacted them endless times because all of the sudden my available credit and credit history was no longer available. I have been going back and forth, but nobody is giving me any assistance. I have decided to unlink my card with the idea to re-link it and maybe the problem will be solved. Now my card doesn't want to link at all. </p> <p>I have contacted them again explaining the whole story. This time I finally got n real reply, but they said the problem was resolved I just need to log on to my account. </p> <p>The problem is not resolved and after waiting a month and a half I am fed up!!</p> <p>ANY ASSISTANCE?</p>

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Replies (3)
Mr Price
Mr Price's reply04 Nov 2016, 08:14
Official

We sincerely apologise for all the inconvenience you have incurred.

You will be contacted by one of our online team members, who will handle this matter personally with you.

Many Thanks

Mr Price

MvdW
Marne van der Walt's update05 Nov 2016, 11:47
Reviewer Update

Thank you, MrP.

I spoke to a lady, think her name is Daniel at customer service. She was very friendly and helpfull.

She promised to assist me further on Monday, hopefully this problem will be resolved soon...

(The person you got to email me was hopeless though)

MvdW
Marne van der Walt's update07 Nov 2016, 10:18
Reviewer Update

Everything has been sorted. Now I can shop online again :)

Thank you HelloPeter and MrPrice.