1 reviews | Active since Jul 2015
Eceptionaly bad attitude from staff
Underwear were not placed on the proper shelving under the correct price. After pointing this out to a staff member on floor, she admitted the items were incorrectly placed and that we should report it to the store manager at the till. After getting to the till and explaining to the manager that the price on the shelf does not match that of the items stocked under the specific price, the manager insisted she wants to see where the items are incorrectly placed. The store employee who originally admitted to the goods being in the wrong place, had then moved the items to a completely different shelf point, which still was not under the correct price, and denied that the ever was any items placed under an incorrect price, even though the cashier and the manager along with myself found more items incorrectly placed. The store employee shouted and continued to deny that any items were missed placed and said that we the customer \is always right"and refused to follow her managers instruction to be quiet and leave the till point. She was exceptionally rude to us"
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
Thank you very much for making us aware of this and we would like to apologise for the inconvenience caused.
We completely understand your frustration regarding this issue and will have the matter investigated as soon as possible. In order to do so, we will pass your details on to Senior Management, who will be in contact with you to advise on resolution.
Kind Regards
Mr Price
