1 reviews | Active since Feb 2014
E-commerce Failure- Appauling Service from CEO and IT Director
<p>DISGUSTED AT YOUR SERVICE YET AGAIN MR PRICE GROUP! </p> <p>From an absolutel E-commerce failure! To the appalling service from the Information Technology Director Mr Anthony Hlungwane who last Thursday promised to get back to me within 30 minutes. Still haven't heard from him. Just emailed him back to get an out of office reply... Enjoy your Easter Holiday sir. I will just wait here until you come back and answer me. Lets not talk about Mr Stuart Bird whom I've emailed about my ongoing issues with your e-com failure. Still nothing from him. 10 Days later. No order received. Yet I paid for a 1-3 day delivery service. Absolutely shocking customer service From the top down. It is no wonder the system is failing when you have senior Directors promising to get back to customers and don't bother. Cheap clothes. Cheap Service. I don't even know why I bother. Refund please. You can keep your stuff. It seriously is not worth it. The saddest part is that I have contributed to to your billions over so many years, you've gained interest on my order and made money off me which would not have if i didn't order with you. ******* if you ask me... If you refund me will you also refund me the 10 days of interest you made off the order? Probably not... you'll pocket it.</p> <p> </p>
Good Day
We sincerely apologise for all the inconvenience you have incurred.
This has been matter escalated and you will be contacted by Management, who will handle this matter personally with you.
Many Thanks
Mr Price
Good Day
We sincerely apologise for all the inconvenience you have incurred.
This has been matter escalated and you will be contacted by Management, who will handle this matter personally with you.
Many Thanks
Mr Price
