Don't use their Online store.

Online shopping is a waste of time.

What I ordered and what I received is completely different.

I received items and an invoice for a completely different order which was supposed to be delivered 782km away from me.

I don't understand why MRP decided it would be a good idea to pack a completely different order and send to me. I've been shopping online for over 10years and this has never happened before.

I had to call twice to receive help because the first agent refused to send me an email of confirmation for the incident, this agrnt said they are unable to send these because they work at the call centre. She then stopped talking for 10mins until I cut the call and phoned back.

Unlike the first agent, the second agent could send an email and asked me to list all incorrect items. But she didn't bother to confirm whether they received the images of the incorrect order and invoice.

Honestly MRP needs to stop wasting the customers time and leave online shopping to Takealot and Amazon. They know what they are doing.